There is a clear rationale behind Technocrats Domain being a quality-centric service provider for over 18 years, with a customer retention rate over 95 percent. To pursue successfulIntegration and Reporting projects, organizations would have to get through a long check-list of key challenges that encompass visibility into business process transactions, performance during peak loads, the ability to do user self-service with lesser reliance on IT, and carry out 24/7 monitoring. Technocrats Domain addresses these concerns by utilizing B2B solutions that provide end-to-end visibility by creating data models that enable businesses to capture key metrics with limited support of IT. The company has been managing services for customers with its onshore-offshore model, which enables Technocrats Domain to support them 24/7.
By understanding that each project needs are different and businesses need a tailored solution to their client’s problems, Technocrats Domain offers a wide range of IT managed services, which utilizes proven IT and management methodologies to achieve world-class results. The company’s best practices and development of SDLC models result in true bottom-line results, providing measurable benefits to the clients. For instance, Gunda mentions that for one of the supply-chain customers, Technocrats Domain was the primary provider of integration services and was called in when the SAP team was not able to address on time the standardization of address data. Technocrats Domain’s team performed quick integration and data cleansing work, utilizing Microsoft technologies (.Net, SSIS, SQL) to invoke USPS CASS certified data and compare it with the SAP address information. Furthermore, the team created threshold rules and updated the data to a standard format. Standardized data was loaded to SAP using IBMEAI Technologies. This eliminated a major issue of data not being standardized before the SAP HANA upgrade.
Having carved a unique niche for itself by helping numerous such clients in different industry verticals, Technocrats Domain’s services have always been geared toward providing value to the customer at a very competitive price with around-the-clock services, utilizing its managed services model. Currently, the company is providing services in USA, Canada, and the UK, and are expanding in Europe. Technocrats is anticipating that its cloud, digital, data integration business will grow well over 50% in the next couple of years.